Clear answers
Frequently asked questions
What areas does Cleonara clean?
We care for homes, apartments, studios, small offices, retail spaces and selected guest properties. Contact us to discuss access and location.
Can I request a one-time visit?
Yes. Deep resets, moving cleans, event recovery and focused services can be arranged as one-time visits.
Do you offer recurring schedules?
Weekly, biweekly, monthly and seasonal rhythms are available depending on the service and team availability.
What should I do before a visit?
Please secure valuables, share access instructions and identify surfaces or rooms that need special attention.
Can you clean around pets?
Yes, with clear instructions. Pets must remain safely supervised, and our team does not provide animal handling.
Are products included?
Standard service supplies are planned with the visit. Tell us about material sensitivities or preferred products before scheduling.
How are catalog prices used?
Prices are starting estimates for the listed duration and scope. The final plan depends on the space, access and requested detail level.
How can I change an appointment?
Contact our team as early as possible with your preferred change. We will review availability and confirm the next step.